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Senior Business Analyst

2 months ago

Amman, Amman, Jordan ENUM Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our team at ENUM, a leading company in the banking industry. As a Senior Business Analyst, you will play a critical role in driving business growth and improving banking services.

Key Responsibilities
  • Collaboration and Stakeholder Management: Work closely with business users, IT teams, and other stakeholders to understand their needs, objectives, and pain points in digital and corporate banking.
  • Process Improvement and Analysis: Analyze existing banking processes and workflows to identify areas for improvement and efficiency gains.
  • Digital Banking Channels: Work on projects related to digital banking channels, such as online banking portals, mobile apps, and digital payment systems, to ensure a seamless and user-friendly experience for retail customers.
  • Corporate Banking Solutions: Engage in projects focused on serving the financial needs of businesses, including treasury management, corporate lending, and trade finance, and design solutions that meet their requirements.
  • Data Analysis and Insights: Use data analysis tools and techniques to extract insights and trends from banking data, which helps in making informed decisions and improving banking services.
  • Requirements Documentation: Create detailed business requirement documents (BRDs), FSDs, TSDs, use cases, and user stories that outline the functional and non-functional requirements for digital and corporate banking projects.
  • Quality Assurance: Collaborate with QA teams to ensure that the developed solutions meet the specified requirements and are free of defects.
  • Communication and Liaison: Act as a liaison between business units and technical teams, ensuring clear communication and alignment of objectives.
  • Regulatory Compliance: Stay updated on banking regulations and compliance requirements, especially in areas such as KYC (Know Your Customer) and AML (Anti-Money Laundering) for both retail and corporate banking.
Requirements and Qualifications
  • Domain Knowledge: In-depth knowledge of digital banking, retail banking, and corporate banking processes, products, and trends.
  • Analytical Skills: Strong analytical skills to dissect complex problems, identify root causes, and propose data-driven solutions.
  • Communication Skills: Excellent communication skills to interact with various stakeholders and convey technical information in a clear and understandable manner.
  • Technical Proficiency: Familiarity with banking software, data analysis tools, and project management tools is beneficial. Knowledge of technologies like APIs, mobile app development, and data analytics is a plus.
  • Adaptability: The banking industry is constantly evolving. Being adaptable and open to learning new technologies and concepts is crucial.
  • Regulatory Knowledge: Understanding of banking regulations, compliance requirements, and security standards is essential, especially in the financial industry.