Resource Manager

1 month ago


Amman, Amman, Jordan Braintrust Full time
Job Title: Resource Manager

At Braintrust, we are seeking a highly skilled Resource Manager to join our team. As a key member of our Consulting Services department, you will be responsible for making strategic staffing decisions that align with the individual goals of our consulting team members and the needs of our projects.

Key Responsibilities:
  • Staffing Decisions: Work with the business to identify and define staffing needs and identify the most appropriate resources to fulfill those needs.
  • Relationship Building: Build relationships with business leaders and delivery managers to understand project needs and maintain relationships with consulting staff to understand individual skill sets and career ambitions.
  • Resource Management: Build in-depth knowledge of the portfolio of resources assigned from a skills perspective as well as how they work to ensure correct resources are assigned.
  • Analysis and Metrics: Provide analysis and maintain metrics for the business such as availability, utilization, and identify issues and trends.
  • Process Improvement: Drive a process to ensure that skills for the portfolio of resources are maintained and work with leaders to adjust resource assignments based on changes to timeline, additional skills required, etc.
  • Problem-Solving: Utilize creative problem-solving skills to solve capacity challenges and highlight consultant skills so delivery is aware of the talent assigned to their project.
  • Reporting: Develop and manage capacity and demand reports for the portfolio of resources and meet with leadership frequently to ensure staffing needs, utilization potential, and shortages and surpluses are proactively identified across portfolios.
Qualifications:
  • Education: BS or BA college degree or work experience equivalent.
  • Experience: Previous role that required a high degree of organization and productivity.
  • Skills: Strong metrics-focus with the ability to use analytics to solve problems and develop solutions, strong communication and collaboration skills.


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