Catalog QC Agent

2 weeks ago

Amman, Jordan careem Full time
  • About the jobCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more
  • . Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires.
  • Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses.
  • Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

    Catalog QC Agent

    About The Role

    Excellent customer experience is our top priority in this role. The purpose of a QC agent is to wear several different hats at once. You will be working on safeguarding the quality of app content.

    What You’ll Do
  • Run a bunch of initiatives to improve overall menu quality
  • Conduct Audit of distinct brands vs. 2 competitor applications to ensure best in class visibility of our brands online
  • KPIs
  • # of wrong menu prices found & fixed
  • # of missing images uploaded
  • # of images with poor quality (dimensions, pixelation etc)
  • # of wrong tags and cuisine fixed
  • Requirement for this position
  • Minimum Bachelors degree in relevant field.
  • Excellent knowledge of Microsoft Office, especially Excel
  • Communication skills (email, usage of internal comms tools)
  • Language skills: Fluent in English
  • Past Cataloging experience (a plus)
  • Attention to detail
  • Proven ability to work effectively to tight deadlines in a fast-paced environment
  • What We’ll Provide You

    We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a Careem colleague you will be able to:
  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Enjoy the flexibility that comes with the trust of being an owner; work in a hybrid style with a mix of days at the office and at home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
  • Access to healthcare benefits and fitness reimbursements for health activities including: gym, health club and training classes.

  • Catalog QC Agent

    2 weeks ago

    Amman, Jordan CAREEM Full time

    Minimum Bachelors degree in relevant field.Excellent knowledge of Microsoft Office, especially ExcelCommunication skills (email, usage of internal comms tools)Language skills: Fluent in EnglishPast Cataloging experience (a plus)Attention to detailProven ability to work effectively to tight deadlines in a fast-paced environment

  • Catalog Agent

    2 weeks ago

    Amman, Jordan CAREEM Full time

    Help customers with a successful implementation by building the menu catalogs and restaurant profiles within Careem standards.Collect and act on customer feedback by implementing the requested updates and edits on the Menu catalog and improve customer satisfaction.Deal with customer requirements in a timely manner and solve customer issues.Work with sales,...

  • Catalog Agent

    2 weeks ago

    Amman, Jordan CAREEM Full time

    Work and learn from great minds by joining a community of inspiring colleagues.Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.Explore new opportunities to learn and grow every day.Enjoy the flexibility that comes with the trust of being an owner; work in a hybrid style with a...

  • Catalog Agent

    2 weeks ago

    Amman, Jordan Basket Full time

    Highly organized and detail-orientedExcellent communication and interpersonal skillsFluency in both written and spoken English and ArabicStrong computer and data entry skillsAbility to work collaboratively in a fast-paced environmentKeen eye for detail and accuracyExperiene in photoshop

  • Catalogue Agent

    2 weeks ago

    Amman, Jordan Careem Full time

    Making sure the best in class quality menu and image content is on platformProvide support for rollout of new product featuresEnsure Key KPIs - Menu Builds/Day, Menu Updates/Day, Catalog Errors/Restaurant are constantly improved upon2 years work experienceAn eye for aesthetics in design (esp. food imagery will be an added advantage)High level of ownership...