Waiter Waitress

3 weeks ago


Amman, Jordan Rotana Full time
  • Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment
  • Introduces customers to the menu and announces daily or seasonal menu specials
  • Answers questions about menu items, ingredients, and pricing
  • Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
  • Passes customer orders along to kitchen staff for preparation
  • Prepares drinks and serves them to customers
  • Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
  • Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
  • Removes used dishes, glasses, and flatware from tables
  • Prepares cheques and delivers them to customers
  • Processes cash and credit card payments and returns change to customers if necessary
  • Sets tables with dishes, glasses, and flatware and refills condiments
  • Maintains familiarity with menu items, specials, and restaurant information
  • Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

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