Senior SATCOM Engineer

3 months ago


Amman, Jordan Trace Systems Inc. Full time
  • Provide Tier 2 and/or Tier 3 network support for a complex enterprise WAN and LAN network.
  • Provide Tier 2 and/or Tier 3 network support for a complex RF systems.
  • Troubleshoot and identify sources of problems and resolve issues.
  • Monitor and resolve service requests in accordance with published SLAs.
  • Review and assist in the creation of desktop management policies and procedures for an enterprise.
  • Assist in establishing and enforce best practice processes for network management, including configurations, monitoring, patch management and security.
  • Operate Satellite Modems, Redundancy Switch, associated cables, and interconnects; Up Converters, Redundancy Switch; Down Converters, HPAs, LNAs, LNB; Waveguide (rigid, flex, and elliptical) joints and connections; IF cable and connections; Antenna, Antenna motors, SSPA, ACU, and associated cabling and interconnects; HVAC Units; UPS; Generator (if applicable).
  • Maintain and troubleshoot using any TMDE required over and above the BIT capability of the supported equipment.
  • Manage and maintain telecommunication installation supplies.
  • Maintain daily on-hand inventories.
  • Operate satellite radios and maintain those systems.
  • Operate FDMA, TDMA modems.
  • Operate and program an iDirect, Linkway modem and or Hub.
  • Manage all terminals assigned.


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