Infrastructure Specialist

1 month ago


Amman, Jordan TDM Group Full time
  • Responsible for ensuring that all incidents and problems are resolved within SLA and to ITIL standards via effective 2nd line support and systems management
  • Provide technical guidance in the installation, configuration and implementation of major products and technologies
  • Identify, diagnose, and resolve problems
  • Design, implement and manage infrastructure environments
  • Plan, design, build & deliver core infrastructure solutions
  • Contributing to the progression of the Professional Services team by advising best practices and delivering the best possible solutions
  • Participate in 24x7 on-call rotation.


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