Chief Operating Officer

1 month ago


Amman, Jordan Jobot Full time


Key Responsibilities

  • Operational Leadership Provide strategic direction and leadership to the operational teams, including property management, maintenance, leasing, and administrative functions.
  • Process Optimization Identify opportunities to streamline processes, improve efficiency, and reduce costs throughout the organization.
  • Client and Tenant Satisfaction Ensure the highest level of service delivery to clients and tenants, maintaining strong relationships and addressing any concerns or issues promptly and effectively.
  • Financial Management Work closely with the finance team to develop and manage budgets, analyze financial performance, and make data-driven decisions to drive profitability.
  • Risk Management Implement policies and procedures to mitigate risk, ensure compliance with regulatory requirements, and safeguard the company's assets.
  • Team Development Recruit, develop, and mentor a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Strategic Planning Collaborate with the executive team to develop and execute strategic initiatives that support the company's growth objectives and enhance its competitive position in the market.
  • Technology Integration Evaluate and implement technology solutions to enhance operational efficiency, improve communication, and streamline processes.
  • Vendor Management Oversee vendor relationships and contracts, negotiating favorable terms and ensuring the quality and cost-effectiveness of services.
  • Performance Measurement Establish KPIs and metrics to monitor performance across all operational areas, regularly analyzing results and implementing corrective actions as needed.

Qualifications

  • Bachelor's degree in business administration, real estate management, or a related field; MBA or equivalent preferred.
  • Proven experience in a senior leadership role within the property management industry, with a strong track record of success in operational management.
  • In-depth knowledge of property management best practices, industry trends, and regulatory requirements.
  • Exceptional leadership and communication skills, with the ability to inspire and motivate teams to achieve their full potential.
  • Strategic thinker with a results-oriented mindset and the ability to drive change and innovation.
  • Strong financial acumen, with the ability to analyze financial data, develop budgets, and make informed business decisions.
  • Demonstrated ability to build and maintain strong relationships with clients, tenants, vendors, and other stakeholders.
  • Proficiency in technology tools and platforms used in property management, such as property management software, CRM systems, and financial reporting tools.
  • Strong problem-solving skills and the ability to effectively manage complex issues and crises as they arise.


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