Operations Manager

1 month ago

Amman, Jordan UNDP Careers Full time
  • About the jobJob Description

    The Position:

    The Operations Manager substantively contributes to the effective management of the Hub operations in overseeing and monitoring implementation of corporate, financial, procurement & logistics, Human Resources and ICT policies and systems, and contributes to adequate training of staff and project personnel on these issues.

    Benefiting from a large delegation of authority, and working with relevant operations staff in D a mascus and the Turkiye Cross Border office (considered the Whole of Syria), and coordinating with the ASRO , s/he provides operational expertise to facilitate programme and project implementation. S/he is responsible for leading and coordinating the operational support programme implementation responsible for the coordination of operations for the establishment of reliable Hub staff capacity to successfully implement the decentralization of operational responsibilities and authorities.

    The Operations Manager r eport s t o the Head of Hub in ensuring that operational support to the programme implementation is unhindered. S/he supervises the Administration, Finance, Human resources and ICT personnel directly.

    How can the Operations Manager make a difference?

    UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA’s strategic plan (2018-2021), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices.

    In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

    UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in Programme results.

    Job Purpose

    The Operations Manager facilitates the delivery of UNFPA’s programmes by ensuring timely and effective support in achieving results. The Operations Manager duties comprise of the Financial Management, Human Resources Management, general administration and information technology with a focus on operational support to programme implementation at Hub level, with support to the W hole of Syria as needed. S/he acts as a contact with the Programme colleagues to ensure that Hub financial resources for Operations are planned and utilized according to established work plans. S/he ensures and guides the appropriate application of systems and procedures at the Hub and field level and develops enhancements if necessary.

    Participating in inter-agency coordination, she/he is expected to foster a collaborative, client-oriented approach towards the Hub’s programme team and UN community, supporting effective communication and cooperation with Headquarters (HQ).

    The Operations Manager Will Be Responsible For

    Support and coordination of operations:
  • Ensure the effective functioning of the Hub and support UNFPA Whole of Syria (WOS), including for monitoring of compliance, supply & inventory responsibility, staff management and development (e.g. training, learning, etc.) as needed
  • Support UNFPA staff/program team to ensure the provision of administrative and financial services and local procurement of goods and services required by the Hub and WOS where needed
  • Liaise and coordinate between the field/sub offices in Syria and the Syria Country Office operations units, as needed.
  • Supports the development and implementation of commodity contingency planning and promotes emergency preparedness and response, as needed.
  • Support the follow up of the process of project implementation with Hub consultants.
  • Support travel requests and related documents and approvals
  • Promote and support the training of personnel and capacity building of partners, based on mapping and understanding of available capacities.
  • Contribute to effective work planning, implementation of activities, office organization, regional operations and supply/logistics activities.
  • Provide inputs and guidance to the management of the Hub.
  • Support the logistics for training, conferences, meetings and workshops in Amman for WOS and ASRO.

  • Financial Management
  • Ensures strategic and efficient management of office and programme financial resources ensuring corporate financial policies are met and reporting structures established and maintained. Advises when deviations from rules and regulations may be required and proposes alternative solutions to meet office and programme objectives.
  • Supports staff at the Hub to ensure that UNFPA financial rules, policies and guidelines are followed, oversee all aspects of Year-end-Closure exercise for timely completion of key activities;
  • Regularly monitor the status of requisitions, open purchase orders and unvouchered receipts, PO errors and advise staff of appropriate actions to ensure that Hub dashboard is clean;
  • Ensure that Hub Financial Accountability Checklists are completed and subsequent certification by the Head of Hub is done as per the deadlines;
  • To prepare correspondence to the HQ concerned units (RPBB and FB, FASB and OSC) on the clearance and endorsement of Cost Shared Budgets (Common Services and Security) and highlight any issues to IOM and/or Senior Management;
  • Support the Grants Manager and relevant country offices to oversee multicountry funding and to assist with complex reconciliation of budgets and expenditures during reporting.

  • Human Resource Management

    In close collaboration with the ASRO HRBP
  • Coordinates with ASRO H R on human resources matters and provides support in maintaining optimal staffing of the office and for projects through timely provision and training of human resources (HR) applying best practice HR tools and mechanisms and advising on appropriate contractual modalities.
  • Monitoring implementation by service providers of HR entitlements (salaries and benefits);
  • Ensure timely renewal or severance of staff and personal contract;
  • Ensure timely payment of local HR entitlements (Danger Pay, etc.)
  • Monitor performance management and timely completion of assessments
  • Supervise recruitment, contracting and management of Individual consultants including payment of entitlements and proper conclusion of contracts

  • SUXOSOperations Manager

    2 weeks ago

    Amman, Jordan Janus Global Operations Full time

    Manage teams of personnel conducting project operations in assigned regionDevelop operations plan to achieve company goalsCreate and present daily, quarterly, and annual operational updates & reportsIdentify, anticipate, and resolve customer issues in a timely mannerIdentify and implement process improvements and cost optimization initiativesLiaise with...

  • Operations Manager

    6 days ago

    Amman, Jordan Amazon Full time

    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites.At your site, you’ll lead other managers...

  • Operations Manager

    1 month ago

    Amman, Jordan Amazon Full time

    Manage day-to-day operations of a team of team managers and Associates including logistics, resource/equipment planning, staffing, quality control, and reportingOversee the hiring & training of new team members and support their developmentEnsure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic...

  • Operations Manager

    1 month ago

    Amman, Jordan myGwork Full time

    Manage day-to-day operations of a team of team managers and data associates including logistics, resource/equipment planning, staffing, quality control, and reportingOversee the hiring & training of new team members and support their developmentEnsure productivity is maximized through supervision, training, analysis, and feedback of performance data on a...

  • Operations Manager

    1 month ago

    Amman, Jordan Abt Associates Full time

    Manage and provide guidance to project operations personnelReviews scopes of work for LCNs, or STTA for field-based operational/admin/logistics rolesEnsures that non-financial client audits are followed based on USAID/Abt procedures (such as operational audits (vehicle audits))Coordinates field office start-up activities (and closeout activities including...

  • Operations Manager

    1 month ago

    Amman, Jordan Broadnet Technologies Full time

    • Maintain constant communication with management, staff, and clients to ensure proper operation of the organization• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.• Meeting planned sales goals and setting individual sales targets with the sales team.• Tracking sales goals and...

  • Operations Manager

    1 month ago

    Amman, Jordan Creative Associates International Full time

    Ensure streamlined operations systems in line with Creative and donor rules and regulations.Provide administrative and logistical support to TAP.Ensure an in-depth awareness of operational issues in the context of Jordan.Streamline and maintain procurement processes to meet grant deliverables and milestones.Serve as the primary liaison to all vendors and...

  • Operations Manager

    1 month ago

    Amman, Jordan Amazon Full time

    Manage day-to-day operations of a team of team managers and Associates including logistics, resource/equipment planning, staffing, quality control, and reportingOversee the hiring & training of new team members and support their developmentEnsure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic...

  • Finance And Operations Manager

    1 month ago

    Amman, Jordan Kaizen Company Full time

    Lead a team of financial executives toward achievement of preset goals.Approve third party payments through accurate reconciliation of financial records.Monitor and manage credit card payments and invoice payments.Act as the main point of contact for addressing any inquiries and questions related to financial operations.Participate in recruitment activities...

  • Managers Finance and Operations

    1 month ago

    Amman, Jordan FHI 360 Full time

    Support development of financial, administrative, human resources and operations management systems and processes required to support activity implementation, ensuring compliance with USAID rules and regulations, contract requirements, FHI 360 policies, and host government lawsMaintain financial, grants, and/or administrative reporting and tracking systems...

  • Managers Finance and Operations

    1 month ago

    Amman, Jordan FHI 360 Full time

    Support development of financial, administrative, human resources and operations management systems and processes required to support activity implementation, ensuring compliance with USAID rules and regulations, contract requirements, FHI 360 policies, and host government lawsMaintain financial, grants, and/or administrative reporting and tracking systems...

  • Operations Manager

    1 month ago

    Amman, Jordan Ministry Of Digital Economy and Entrepreneurship Full time

    Facilitate coordination across teams/units within and outside the vertical, as well as with consultant team leads, to enable timely and quality deliverablesFinancial Management and Optimization: Strategically monitor, oversee and optimize costs by driving optimization strategies across the organizationProcurement: Develop Terms of Reference and support the...

  • Operations Manager

    1 month ago

    Amman, Jordan Amazon Full time

    Manage day-to-day operations of a team of team managers and Associates including logistics, resource/equipment planning, staffing, quality control, and reportingOversee the hiring & training of new team members and support their developmentEnsure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic...

  • Exams Operation Manager

    2 weeks ago

    Amman, Jordan British Council Full time

    Drive continuous improvement at country level in the efficiency/cost effectiveness/quality of service deliveryUse a range of standardised systems and processes to plan and coordinate effective, timely and cost-effective logistical support to enable the delivery of high-quality services to a range of customers (internal and/or external)Ensure...

  • Asst Operations Manager

    1 month ago

    Amman, Jordan talabat Full time

    Managing the full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory...

  • Asst Operations Manager

    1 month ago

    Amman, Jordan talabat Full time

    Managing the full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory...

  • Operations Manager

    1 month ago

    Amman, Jordan Creative Associates International Full time

    Responsible for day-to-day management of subcontracts with vendors.Mentor staff responsible for arranging travel and logistics for staff and project equipment and inventory.Provide timely and accurate reports on location of staff and assets and maintains proper hard and soft copy files for each.Reports may be requested by HQ or donor. Responsible for program...

  • Credit Operations Manager

    1 month ago

    Amman, Jordan United Nations Relief And Works Agency - UNRWA Full time

    • Manages the day to day operations of the microfinance operations at the field level providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards.• Coordinates with the Chief Field Microfinance Programme (CFMP) designing of credit policies, planning the growth and...

  • Grants Operations Manager

    2 days ago

    Amman, Amman, Jordan US Civilian Research & Development Foundation - CRDF Global - MENA Hub Full time

    CRDF Global is seeking an experienced Grant Operation Manager to join their team!Develop, manage, and oversee top-notch grants operations across CRDF programsLiaise with teams to ensure high-quality grant processingSupport the transformation effort towards a more effective grant-making processLead and support grants staff in program delivery and...

  • Global Operations Manager

    2 weeks ago

    Amman, Jordan Webhelp Full time

    The GOM manages the client day-to-day relationship within Webhelp for ensuring the delivery meets client goals.The GOM is responsible for setting up the solution sold and leads change management process when required.The GOM is responsible for the operational reporting towards the client. Also responsible for WBR, MBR and QBR when required as per agreed...