Integration Support Engineer

About the jobDescriptionAmazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple,...

· He/she provides dedicated integration support for all types of merchants.· Develops subject matter expertise in one or more payment services and handles escalations related to those services.· He/she manages high severity incidents till resolution.· He/she can deal with ambiguity associated with the technical requirements....

Collaborate with business stakeholders, architects, and other software engineers to understand integration requirements. Design integration solutions that facilitate data exchange, process automation, and system interoperability.Develop, test, and deploy integration components, connectors, and APIs using appropriate integration technologies and frameworks....

Develop technical designs and technology roadmaps for application integration.Accountable for analyzing and designing Integration and Interoperability domain architecture to meet the information technology and business requirements.Establish integration technology standards, processes (ensure compliance) and operationalization of the integration solutions,...

Develop customized and integrated solutions with the IBM App Connect Enterprise (ACE), WebSphere MQ and Apigee Edge API Gateway platforms to support critical business functions and meet organizational objectives.Ensure the platform meets the requirements of all stakeholders including business, technology, risk, and operations.Deliver and maintain secure,...

Analyze requirements and create integration designServices and Full lifecycle API Management (design, testing, monitoring, governance, and deployment)Collaborate with architects and development team, design and implement integrations according to architectural vision and follow implementation guidelineSupport testing cycles to fix technical errors and bugs

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)Identify cases that require escalation (either technically or strategically)Create and maintain incident management requests to product...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

- Has a bachelor degree in Computer Science or engineering or any other related field- Minimum 5 years of related experience- Has a strong hands on experience in implementation of Oracle EBS- Has an experience in Oracle ERP extension (forms, report, sql,pl/sql)- Has an Integration experience in Middleware webservices, and Database integration- Has strong...

About the jobTrismart Group is looking to hire "IT and ELV support Engineer " with 6+ years of experience as following: Education and certifications: Bachelor's degree in Computer Science, Information Technology, computer engineerRelevant certifications such as Project Management Professional (PMP), ITIL, Cisco Certified Network Associate (CCNA), and...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find information, self-solve when they decide to, and...

As we work to create a more connected customer experience across Microsoft we are focused on developing Connected Support Delivery (CSD). CSD is a customer-centric support delivery model for our most important commercial customers. As part of CSD, CSS Customer Aligned support resources work with other account aligned resources (e.g. CSAMs) from across...

Manage and lead a diverse and inclusive team of Support Engineers and Support Escalation Engineers, with focus on team performance.Enable an environment in which people can do their best work, ensuring your team builds the customer focus, collaboration skills, technical expertise, agility and excellent communication and interpersonal skills needed to support...

Open Position: IT System Security Engineer (MNC Organisation) An MNC Organisation is currently looking for IT System Security Engineer to join the team and based at the Kuala Lumpur Key responsibilities includes:Strong knowledge and experience in implementing Network Security or Server Security related productsExperience in vulnerability management, patch...

• Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering• Responsible for the customer support experience with Microsoft• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and...

Help solve technically complex, strategic, high-profile or long-running customer cases that may require interaction with Software EngineeringResponsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g....

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer expectation mgmt., etc.)Identify cases that require escalation (either...

This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level.Trilogy takes pride in its customer support quality and makes sure customers are impressed at every interaction. It’s an immense responsibility,...