Spa Supervisor

2 weeks ago

Amman, Jordan The Luxury Collection Full time
  • Ensure your are knowledgeable of all spa services, products and treatments so that you can train spa therapists under your control
  • Ensure spa team members are aware of company health and safety procedures; making sure you report any oberseved safety issues or accidents to spa management
  • Assist the spa manager as and when required in the hiring, training and motivation of spa staff
  • Conduct checks on both treatment rooms and wider areas of the spa to ensure it's clean, tidy and well stocked with products and provisions.
  • Conduct pool testing and checks on other services such as jacuzzi, sauna and notify engineering and maintenance staff of any maintenance issues
  • Motivate therapists and ensure they have the confidence and skill set to promote and sell spa services and retail spa products. Typically you'll be working to retail targets that are a percentage of revenues raised
  • Be on hand to deal with any customer issues; typically if any issues arise you'll be first port of call and direct contact for clients

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