Transaction Risk Investigator

1 month ago


Amman, Jordan Amazon Full time
  • Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

    Key job responsibilities

    This Includes, But Is Not Limited To
  • Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.
  • Ensure high quality decision by applying Buyer Abuse prevention standard operational procedures
  • Identify known abuse patterns, discover new modus operandi trends and take actions to minimize risks.
  • Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
  • Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk
  • Maintain high levels of confidentiality and data security standards. Achieve weekly productivity and quality standards for investigations.
  • Communicate via email to internal customers and financial institutions to make informed decisions about risk.
  • Additional Information

    Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational)

    Weekly Off: Rotational two-consecutive days off (it is a 5-day working week with 2 consecutive days off.

    We are open to hiring candidates to work out of one of the following locations:

    Virtual Location - TS

    Basic Qualifications
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Education Qualification: Graduation in any stream.
  • Passion for learning, improving and keeping up with risk trends in the e-commerce market and commitment to Amazon's emergence as the world's most customer-centric company
  • Good Time management skills and ability to work under pressure in a changing fast paced environment.
  • Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers
  • Ability to manage sensitive information and maintain a high degree of confidentiality.
  • Ability to handle and interpret large sets of data
  • Demonstrated ability to work in a team in a very dynamic environment


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