Captain

Captains train staff members on how to perform their daily work tasks and adhere to company standards. They also supervise and manage staff by delegating work, ensuring employees are adhering to policies, and monitoring employee performance to guarantee proper execution.Captains address customer complaints and questions and find solutions to their...

An experienced captain is required to work in the Al-Sindyan Tourist Resort. At least experience and a high school diploma. Transportation is insured, salaries are competitive. Social security, first-class health insurance, for those interested, send your CV to the number

Forecasting acquisition trends and onboarding Captains based on demand projectionsMaintain delivery KPIs including delivery time, fulfilment and Captain performanceCaptain retention, loyalty and engagementSupplier relations and performance management

Developing and maintain strong relationships with all Captains.Acting as a first point of contact for existing suppliers and partners.Acting as a first point of customers representatives as and when needed.Recruiting new Captains and train them to ensure best quality of service.Training Captains on our technology and customer service experience standards.

OWN one of five key functions: quality management, captain on-boarding, supplier relations, peak management, captain happinessCollaborate with other team members to ensure the meeting of KPIs during a shiftBrainstorm ideas and critically re-think every process, all the timeAlways being there for captains and colleagues

Welcoming guests upon their arrival and assisting them with their seating arrangements.Assisting managers and organizers with planning the layout and logistics of events.Setting up and managing staff shifts and timetables.Developing and providing staff with the necessary training, including customer service and serving etiquette.Managing the setup of...

JW believes our associates come first. Because if you re happy, our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a...

we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the...

Leads rider recruitment (external & internal)Conducts regular briefing with ridersEnsure and improve rider complianceMonitors performance progress of ridersSupervise, coach rider captainsResponsible for communication of shifts & fulfilmentSupervises on boarding / training (schedule) & Quality

Leads rider recruitment (external & internal).Conducts regular briefing with riders.Ensure and improve rider compliance.Monitors performance progress of riders.Supervise, coach rider captains.Responsible for shifts & fulfilment.Supervises on boarding / training (schedule) & Quality.Ensures compliance on rider equipment / branding usage.Track rider weekly off...

Maintain and represent the Careem brand in all public and private conversations on our Social Media channelsEnsure absolute Customer and Captain satisfaction in all Social Media interactions - evaluated through quality sessions and via CSAT surveysEngage with Customers and Captains on our Social Media pages, humanizing the Careem brand and elevating Social...

Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including...

Serve food courses and alcoholic beverages to guestsAnswer questions on menu selectionsCommunicate with the kitchen regarding menu questions the length of wait recook orders and product availabilityFollow cycle time guidelines for all meals Maintain cleanliness of work areas throughout the dayCommunicate additional meal requirements allergies dietary needs...

Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies,...

Communicate service needs to chefs and stewards throughout functionsTotal charges for group functions and prepare and present checks to group contacts for paymentEnsure banquet rooms restaurants and coffee breaks are ready for serviceEnsure proper centerpieces are displayed on every table Inspect the cleanliness and presentation of all china glass and silver...

To promote and plan great Chapter rides.To assure a Riders Meeting before each ride.To be creative with the Riders Meeting sharing safety tips, processes to help keep the Riders and Co-Riders knowledgeable about safe riding.To assist at the Chapter/District Gathering with knowledge discussions, Q&A's and/or sharing of great and safe riding tips.Work with...

SWVL is looking for a Live Operations Lead who will be critical in running the day to day operations of SWVL in Jordan. This person will be responsible for managing traffic and monitoring in-ride movements. The role will report to the Operations ManagerWhat You ll DoIn more detail, the areas of responsibility include but are not limited to:Manage daily...

• Drive captain onboarding and quality through training, performance framework and effective communication.• Ensure the relevant product features are discussed, prioritized, and rolled out in a timely manner to facilitate client needs.• Build processes to improve core ops metrics.• Understanding and driving SWVL tech tools ranging from...

Leads rider recruitment (external & internal).Conducts regular briefing with riders.Ensure and improve rider compliance.Monitors performance progress of riders.Supervise, coach rider captains.Responsible for shifts & fulfilment.Supervises on boarding / training (schedule) & Quality.Ensures compliance on rider equipment / branding usage.Track rider weekly off...

Monitor and improve Rider Performance and ComplianceLead Rider Recruitment for the allocated zonesLead a Team of Rider Coordinators and/or Rider CaptainsManage rider roster with proper allocation of shifts/breaks/off-days etc.Supervises rider onboarding and training schedule with Rider Trainer and Rider SupervisorInventory management and usage compliance of...