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Quality and Risk Management

5 months ago

Amman, Jordan Deloitte Full time

Consulting | Quality and Risk Management | Communication and Learning Manager

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Deloitte Consulting in the Middle East (“DME-C”) is on an exciting transformation and growth journey, as part of this, it plans to further strengthen its internal functions which provide foundations for scaling safely. The journey will pivot us to large and complex deals in transformation, technology implement and operate. Accordingly, DME-C is seeking to recruit a dynamic and experienced Communication and Learning Manager.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Integrity
  • Outstanding value to markets and clients
  • Commitment to each other
  • Strength from cultural diversity

In this role you will serve you will serve as a trusted advisor to Deloitte Consulting and engagement leadership on strategic contract matters during the delivery of specific large-scale, high-risk engagements within the Public, Private or Financial Services sectors.

The successful candidate’s key responsibilities include, among others:

  • Develop and implement strategic communication plans / timelines to support quality risk management initiatives
  • Engage with internal and external stakeholders to gather feedback, share information, and ensure alignment on quality risk management practices.
  • Create compelling content, including newsletters, websites, blog posts, presentations, and other materials, to communicate key messages related to quality risk management and engage stakeholders.
  • Develop and implement internal communication strategies to educate and engage employees on quality risk management practices.
  • Coordinate and manage events, such as webinars, conferences, and workshops, to promote awareness and understanding of quality risk management.

Qualifications/Requirements

  • Excellent written and verbal English communication skills
  • Detail oriented, high level of accuracy and a diligent and conscientious approach to carrying out work.
  • Able to maintain confidentiality and develop a high level of trust through personal interactions.
  • Excellent client service/stakeholder relationship skills
  • Good team player with the ability to connect and collaborate as a trusted peer with colleagues.
  • Resilient in the face of conflict and flexible in dealing with unexpected / dynamic situations.
  • MS Word proficiency