Express Operations Analyst

1 month ago


Amman, Jordan ARAMEX Full time
  • About the jobJob description:

    Job Responsibilities

    • Analyze gateway functions per country, correlation to other departments, facilities, and local requirements to define domain, processes, and key performance areas.

    • Analyze business processes to identify potential areas of improvement.

    • Examine information using data analysis tools and charts to identify facts/trends, draw conclusions and make recommendations.

    • Prepare periodic health indicators and high-level reports that measure gateway operations and customs clearance performance per country.

    • Work with station inbound/outbound Express operations teams to track and report progress on action plans to optimize efficiency within gateway operations, customs clearance, and hubs operations.

    • Design daily KPI reports to demonstrate how processes are effectively running.

    • Carry out effective communication with stations regarding all findings/recommendations to drive better results.

    • Monitor hubs performances by preparing periodic health indicators covering connectivity and other related areas.

    • Run regular internal operational audits through day-to-day reporting and monitoring to ensure we fully comply with local requirements, general policies, and operational procedures.

    • Handle other tasks as assigned and based on business needs.

    Job Requirements

    • Bachelor’s degree in business administration/supply chain/engineering or equivalent

    • Expert in Microsoft Office applications

    • Excellent communication and analytical skills

    • Excellent command of English

    • Team spirit



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