Director of Infrastructure

1 month ago

Amman, Jordan Deel Full time
  • About the jobWho We Are And What We Do

    Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.

    Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

    Why should you be part of Deel's success story?

    A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

    We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

    After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

    There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

    Responsibilities :
  • Deliver world class infrastructure engineering and operations solutions and processes and drive the adoption of automation and end-to-end solutions within the team, with focus on continuous incremental improvements
  • Leading several teams of highly skilled systems engineers in various locations across the globe, providing direction, ongoing coaching and feedback, assessing performance and making effective staffing decisions
  • Serve as a single point of contact for all major operation issues, escalations, and improvement plans and implement a culture of accountability within the team
  • Establish the monthly operations review forum and define the KPIs and metrics to monitor and manage team and service performance levels
  • Examine, refine, and develop the existing monitoring and response metrics of the company's internal and cloud infrastructure
  • Ensure Infrastructure team provides necessary support to accomplish the Department of Information Technologies goals
  • Ensure Incident and Change Control documents are accurate and complete
  • Establishes policies, standards, practices, and security measures to ensure compliance with accepted industry practice
  • Develop global maintenance schedules for network and cloud services
  • Coordinate comprehensive disaster recovery architecture and operations
  • Develop and ensure the implementation of capacity planning programs, taking into account both auto-scaling capabilities as well as cost optimisations.
  • Ensure the adoption of leading edge technologies to build and secure the SaaS infrastructure
  • Provide 7x24 continuous service monitoring, preventive maintenance, and emergence response capabilities
  • Team building, planning, cost cutting and optimisations

  • Qualifications For Director, Infrastructure
  • Demonstrable leaderships skills
  • Excellent oral and written communication skills. Demonstrated ability to communicate effectively in a timely manner with senior management and staff
  • Demonstrated supervisory experience and the ability to lead and manage staff. Demonstrated experience in organizing and coordinating work of others, setting priorities and assigning work.
  • Ten years of technology experience, including troubleshooting and performing root cause analysis of complex infrastructure solutions
  • Technical background with AWS services, Kubernetes (via EKS), CI/CD processes, Javascript (node.Js, Typescript)

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