Capacity Building Officer

"ABOUT MERCY CORPS:
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
PROGRAM/DEPARTMENT SUMMARY:
Mercy Corps will implement a 12-month program “Inclusive Security and Resilient Youth Project –ISRY,'' a community-based development program supporting at-risk youth in Jordan between the ages of 16 to 30. ISRY will adopt a positive youth development approach to psychosocial support interventions with the aim of promoting learning; increasing stability through co-existence and inclusive security; and building the psychosocial resiliency of youth and their families. Mercy Corps will create connections between youth and Public Security actors through engagement in youth based
activities and community-based activities.
In close collaboration with the Ministry of Youth and Ministry of Social Development, the program will identify three local community-based organizations- CBOs in the north, center and south of Jordan - to establish Community Action Hubs that provide youth with a safe space to improve social stability and ultimately make youth and their communities more resilient. Additionally, the program will seek to strengthen the CBOs’institutional capacities to sustain long-term impact.
The project will place additional focus on the national level to strengthen the role of women and youth representation in the Youth Peace and Security - YPS 2250 - coalition in Jordan, through close collaboration with the Ministry of Youth and other stakeholders.
GENERAL POSITION SUMMARY:
The Capacity Building Officer will provide support to the implementation of “ISRY: Inclusive Security and Resilient Youth Project- ISRY '' Project. The Capacity Building officer will support the development of all related training materials and community activities, through guiding the curriculum design and development of training tools as well as delivery of the courses and capacity building processes using internal and external resources that includes but not limited to facilitating
the exchange of expertise with local Community Action Hubs-CAH partners including community personnel as well as local governmental actors. S/he will assist the Capacity Building coordinator in monitoring and evaluating the activities, providing follow up, and preparing continuous updates. The Capacity Building officer will also spend several days a week in the field supporting the field teams in ensuring that time management involves developing training material and preparing for trainings and following up on implementation provided to CBO partners personnel as well as the broader
community. He\She will report directly to the Capacity Building coordinator.

ESSENTIAL JOB RESPONSIBILITIES:
OPERATIONAL:
1. Contribute to the writing and submission of regular reports (monthly and quarterly) to the supervisor and the management in MC.
2. Conduct the capacity building of ISRY training activities and ensure youth session plans is in place and monitored and provide day to day coaching and mentoring to the community personnel and youth participants.
3. Provide capacity building and knowledge sharing to the ISRY team members in MC and partner CAHs personnel to ensure the delivery of youth activities in communities/CAHs that adhere to project overall goals.
4. Support other ISRY functions in the delivery of the training plans provided to community personnel.
5. Conduct regular monthly and quarterly meetings with all staff to go through MHPSS and Protection activities’ progress, identify key challenges, and address other issues.
6. Perform other duties as assigned in the implementation of the project activities.
7. Supervise the community personnel’ performance through structured one on one meetings, and weekly learning sessions in coordination with MC ISRY Capacity Building coordinator and MHPSS, Protection and Capacity Building Team Leader.
IMPLEMNTATION, TRAINING AND CONTENT DESIGN/DEVELOPMENT:
1. Contribute and provide technical input during the design of the projects’ activities.
2. Develop the capacity building plan of the project and implement refresher workshops and learning circles to support community personnel in close coordination with the Capacity Building coordinator, as well as develop and adapt strategies to help them address challenges and behaviors that are faced during the implementation.
3. Prepare and design the foundation training materials and associated tasks of the project and conduct direct facilitation for all ISRY projects’ partners.
4. Ensure quality of participant programming and training delivery through overseeing content development through research and readings among latest articles and practices in the MHPSS and youth work fields, delivery and scheduling and provide necessary support.
5. Lead development of youth activities work plans in coordination with the Area team, each according to their geographic responsibility.
6. Support procurement Team at MC through research training supplies and materials as needed – including details, cost comparison, and timelines, and contribute to the operational process related to the youth activities at the CBO.
7. Coordinate Closely with the Area teams and CBOs personnel on the training schedules and any operational processes related to participants transportation and sessions timeline and ensure times are properly aligned with MC area team and the CBOs.
8. Directly implement Nature club sessions specifically the outdoor sessions to ensure youth safety and security.

ORGANIZATIONAL LEARNING
As part of MC's commitment to organizational learning and in support of the understanding that learning organizations are more effective, efficient, and relevant to the communities they serve – all MC team members are expected to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility:
Technical supervision, CAH Partners community personnel.
Accountability:
Reports Directly To: Capacity Building Coordinator
Works Directly With: field team, M&E team, Partner Organizations, and CAH personnel

ACCOUNTABILITY TO BENEFICIARIES
• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in designing, monitoring, and evaluating our field projects.
• Team members are expected to conduct themselves professionally and respect local laws, customs, and MC's policies, procedures, and values always and in all in-country venues.
Minimum Qualification & Transferable Skills
● College degree and Accredited certification in outdoor Sports, Health Education, Social Work, or related field
● At least four years of related experience performing required tasks, preferably in a complex emergency or relief context
● Proven experience in training materials development, preferably in the relevant field of work
● Proven experience in implementing project relevant activities on a national level
● Ability to work independently and as a part of a team
● Strong verbal and written communications skills
● Proficiency in Microsoft Office applications, including Excel and Word
● Valid driver’s license and willingness to travel Amman/northern Jordan
● Knowledge of English is preferable
SUCCESS FACTORS:
● Deep commitment to humanitarian principles and values
● Willingness to learn new skills and methodologies
● Ability to work under pressure, independently, and with limited supervision.
● Demonstrated organizational skills
● Demonstrated creative problem-solving skills
● Security, political and cultural awareness
● Ability to multi-task while meeting several pressing deadlines
● Mature, responsible, and diplomatic in their interactions with others;
● Pays attention to detail and is meticulous, thorough, and results-oriented.

COMPETENCIES:
● Problem Solving Skills
● Action Oriented

● Coaching
● Communication Skills
● Time-Management
Living Conditions / Environmental Conditions
The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and
respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

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