Mental Health Case Manager FSR # 556

"International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review. 

Job Title: Mental Health Case Manager FSR # 556

Location: Irbid Al Sareh Clinic

Job Summary

The Mental Health Case Manager at International Medical Corps work as part of a multidisciplinary team and within a case management model using a biopsychosocial, multidisciplinary and a community-based approach. They are frontline workers providing mental health case management and other relevant services for people with MHPSS needs.

Main Tasks and Responsibilities 


Monitor on-going care plan development with special attention to safety issues and stabilizing the family from the effects of domestic violence.
Establish long-term goals in case planning, which can include family stability.
Remain up to date with professional development opportunities.
Establish short-term goals and include steps to address safety and immediate family stability.
Ensure that all care plan activities have timelines and support services.
Coordinate the provision of social services to patients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from mental healthcare services.
Serve as a client Advocate.
Enhance a collaborative relationship to maximize the client and family’s ability to make informed decisions.
Conduct review for appropriate utilization of services from admission through discharge/termination.
Work within a multidisciplinary team, and actively participate in case conferences.
Evaluate client satisfaction and quality of care provided.
Ensure involvement of local authorities, community leaders, and community groups in creating community networks, which increase access to better health and social services for vulnerable population.
Contribute to the case management file, including assessments, treatment plan and quality assurance measures as decided by IMC and client functioning scale.
Provide regular updates and reports to senior management staff as required; contribute to donor reports and internal IMC reports as required.
Evaluate client satisfaction and quality of care provided.
Offer direct therapeutic support for clients referred.
Perform other job-related duties as requested by Supervisor.


 Minimum Requirements:


Bachelor's Degree in Psychology, Social work, counseling or any related field.
Must have at least 2 years of experience in the field of MHPSS.
Priority will be given to candidates with similar role experience as MH case managers.
Proficiency in Arabic and English is required.
Knowledge of Microsoft office. Advanced skills in MS office are a plus.
Priority will be given to candidates residing in Irbid or near locations.


 Child Safeguarding

International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed

“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.

Our screening process will be on a rolling basis, once a candidate is selected the announcement will be closed.
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