Jobs: call agent

Job Summary We are seeking a motivated and customer-oriented Call Center Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues related to our retail products and services. This role requires strong communication skills, a positive attitude, and the ability to work...

Workload Automation Admin/COTS Engineer The primary role of this position is the build/deployment/support of IBM workload automation (IWA) products, as well as several Commercial Off The Shelf (COTS) products incorporated into our client solutions. The selected individual will be expected to learn new skills needed to contribute to the team. These...

Child Support Call Center Agent Full-Time, Remote $16.50/Hr (Non-Bilingual) $17.50 (Bilingual Spanish and English). .50 cent increase- 6 months after training. A Typing survey/assessment is required. (Please complete it after the application is submitted) Are you seeking an opportunity to make a real impact on a company that appreciates ideas and new ways...

Job Scope:<\/span><\/span><\/b><\/span> <\/div> <\/div> Produce regular activity reports for Supervisors and Managers in addition to spotting and addressing issues on behalf of his\/her Supervisor, whenever a Supervisor is not present. Motivate agents and make sure that rules of conduct are...

Job Scope:<\/b> <\/div> <\/div> Manage, oversee, organize and coordinate the day\-to\-day activities and objectives of the contact center; lead and supervise the employees<\/span><\/span><\/span>.<\/span><\/span><\/span> <\/div> <\/div> <\/div> ...

Pivot X:At Pivot X, we serve as a strategic talent hub and back-office engine for U.S. companies. We provide top-tier HR outsourcing, team building, and workforce management.Position Overview:We are looking for energetic and confident Telemarketing Agents to handle a high volume of outbound and inbound calls for U.S. market financial services. The role...

AlGooru is hunting for the next generation of Support talentsWe're looking for a Customer Support Lead A Bit About UsAlGooru is a Saudi-based edtech startup that uses AI to connect students with on-demand private tutors over 20+ subjects. Main ResponsibilitiesBuild the Customer Support department from (almost) scratchContribute significantly to the company's...

Pivot X:At Pivot X, we serve as a strategic talent hub and back-office engine for U.S. companies. We provide top-tier HR outsourcing, team building, and workforce management.Position Overview:We are seeking a driven and experienced Telemarketing Team Lead to manage and motivate a team of telemarketers supporting U.S.-based campaigns. In this role, you will...

Pivot X:At Pivot X, we serve as a strategic talent hub and back-office engine for U.S. companies. We provide top-tier HR outsourcing, team building, and workforce management.Position Overview:We are seeking an experienced and people-focused Customer Service Team Lead to oversee daily operations and performance of our customer service team supporting...

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you are looking for , is Saudi's #1 event ticketing and experience booking platform in terms of technology, features,...

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you are looking for , is Saudi's #1 event ticketing and experience booking platform in terms of technology, features,...

Role DescriptionThis is a full-time on-site role for a customer service representative at CsMena in Amman. The customer service representative will be responsible for handling incoming and outgoing calls, resolving customer queries, ensuring customer satisfaction, and providing exceptional customer service daily.QualificationsLanguage Skill: English B2 –...

Job Title: Sales & Customer Service Agent. Company: Centric Prime. Location: Amman, Jordan (On-site). Working Hours: 6:00PM Till 3:00AM (Amman Time Zone). Working Days: (Monday Through Friday) About Us: Centric Prime is a remote staffing agency that helps businesses in the U.S. and MENA region hire and manage top talent from Jordan. We specialise in...

Job Title - Contact Centre AgentType - Long termWork Location - JordanSalary - Net Salary: 300 JOD to 350 JODPreferred - Bilinguals (English and Arabic speakers)Scope of Work:Handling inbound and outbound callsManaging chatsTicket handlingSocial media support across channelsMandatory details/Skills-Answer incoming calls and respond to customer inquiries...

About the RoleWe're hiring a Senior AI Engineer to design, build, and operate production-grade AI systems with a strong focus on agentic architectures, Retrieval-Augmented Generation (RAG), LLM-based services, and applied machine learning. This role goes beyond experimentation, emphasizing end-to-end ownership of AI systems, robust system design, evaluation,...

Position ResponsibilitiesAnalyze customer journeys and solution workflows, conduct market and competitor analysis, and translate insights into clear requirements that bridge business needs and technical implementation, supporting the enhancement of existing products.Evaluate business flows and functionalities associated with the company's software products,...

Our client is a fast-growing Saudi SaaS start-up that's helping shape the digital trust infrastructure of the Saudi digital economy. Thousands of users rely on their platform to securely manage and sign agreements. Their vision is to become a comprehensive solutionfor E-signatures, digital agreements, and identity verification. Supported by investors...

Job Title: Cluster Reservation AgentLocation: Crowne Plaza AmmanCompany: IHG Hotels & Resorts Jordan - NTD HotelsWe are looking for a dedicated Cluster Reservation Agent to join our team at IHG Hotels & Resorts. In this role, you will be responsible for reservations across multiple properties within the cluster, ensuring accuracy, efficiency, and...

Job PurposeAs a Senior AI Engineer at Tarjama&, you will be responsible for designing, building, and deploying advanced AI systems that power language, document, and speech intelligence across our products. You will translate complex business and product needs into scalable, high-quality AI solutions, ensure their reliability in production, and...

Motory is looking for a Call Center Agent to deliver exceptional customer support through inbound and outbound calls. Based in our Amman office, this role requires strong communication skills, attention to detail, and a genuine commitment to customer satisfaction.Key Responsibilities:Answer incoming calls and respond to customer inquiries professionally.Make...